for all the mean customers i deal with... i have a day like yesterday that reminds me how much i enjoy my job....
a woman came in with a scarf on her head covering the hair she had lost to chemo. i take her drink order and then she says:
"i think i'll have chocolate chip cookie too...since i just finished chemo...."
me: congratulations.... how many more treatments do you have?
her: none! i am all done!
me: well double congratulatins...let me buy your drink for you today.
she just started at me and said she didn't know what to say. i told her to say thankyou and enjoy her cappuccino. she started to tear up at the restiger almost in shock at what i had done. after she got her drink she came over to me, gave me a hug and introduced herself. i hugged her back and said "way to go! you deserve it!
now i give away free drinks all the time...when it is someones birthday, when they seem to be having a bad day etc.... but often times they are almost unappreciative.... the simple act of giving her a free drink almost brought this woman to tears and i am sure that it made her day too... i know it made mine, as well as the 3 girls that were working with me....
it just reminds me how much random acts of kindness can effect someones day!
HOW ARE YOU GOING TO MAKE A DIFFERENCE TODAY? BIG OR SMALL.... GIVE IT A TRY!